9 Ideas For Designers & Everyone To Live By

Years ago while living in Portland, I wrote this as a reminder of why I do what I do.

Having recently found it and being inspired, I thought I’d share it with my designer friends … a source of inspiration for people who are just starting their careers, a kick in the ass for people who maybe need to make a change, and a reminder for everyone else, that there is no ‘there’ and that what matters most is not what you achieve, but who you become along the way.

 

1. Look beyond the immediate

Don’t let yourself become paralyzed by the situation you’re currently in. Whether you’ve hit rock bottom or feel like you are at the top of your career, always remember to look to the future – to examine your potential – to look beyond the immediate.

 

2. There’s always room at the top

If you are great at what you do, people will notice – whether they are looking for it or not. When people find someone who is great, someone who has authentic passion, talent, and persistence that is so rare, they will take notice. People will carve a place out at the top for those who choose to be great.

 

3. We’ve all done our time

Along the journey, each person will likely find themselves in a place where they don’t fully enjoy where they are at. Realize that these times are only temporary – and if we choose, lessons can be learned along the way – that will help you get to where you want to be.

 

4. Seek wonder in the detail

Train yourselves to be an observer. Learn how to filter through the noise and see the beauty and inspiration that we often let pass us by each day. Slow down. Don’t think so much. Learn to imagine again and think like a child – with curiosity, inquisitiveness, and fearlessness of the unknown.

 

5. Discover your strengths

Each person is born with inherent gifts – unique talents that when discovered, should not be ignored. Realize that you’re greatest potential will be realized when you focus on your strengths, instead of trying to fix your weaknesses.

 

6. Work from the inside out

In creative projects, in life, in everything – learn that you need to work form the inside out. You can’t know your purpose until you know who you are. Likewise, you can’t know a design, until you have an intimate understanding of the product or service, you can’t build a great building until you know each intricate detail about how it needs to function. Work from the inside out and the design will come naturally as a result of the intimate understanding of purpose.

 

7. Make your own rules

Change is inevitable. You must be flexible and agile to adapt to the

change that you face each day. Don’t allow yourself to be caught up in doing things the right way. Do what works – in the context of the situation – in the context of change.

 

8. Ask stupid questions

People love to be listened to. It is validating, empowering, and flattering. Take time to focus on listening more than speaking and you will be amazed at what type of information and ideas people will naturally volunteer.

 

9. Love the process

Forget the destination. The destination is dead. Half of the time you have no idea what the destination is. Learn to appreciate the process. Understand that what you learn during the journey is far more precious than the destination.

High School, Start Ups, And The Power Of Perspective

In high school, I was on the volleyball team. We were pretty good, but we had one big problem. In volleyball, you play until you get to 21 points. Every time we’d get to 10 or more points, we’d just simply freeze up. We missed plays, we messed up serves, we just couldn’t play anymore. One day in the middle of a game, when we reached 10 points, our coach called a time out, gathered us on the court and said “You’re down. The score is now 0, 10 … for them”. We went on to win the game.

Every game for the rest of our team’s career, when we’d reach 10 points, we would all yell “0,10”!!! I’m sure the other teams thought we were completely crazy. But this reverse psychology worked for us.

Sometimes when you think you’re winning the game, it’s easy to fall into the trap of guaranteed success, entitlement, or feeling more secure than you should. But the truth is, it doesn’t matter where you are right now. Because in an instant, the other team could catch up. And for my little volleyball team, we needed to think different. We needed to focus not on where we were, but where we were headed.

I’ve been thinking a lot about this, and it’s especially relevant in start ups. A small victory can give you a boost of confidence and make you feel like you’re on top of the world, that there’s no way your idea could actually fail. But it’s at those very times that we tend to ease up a bit, get a little too comfortable, and leave just enough room for the other people to catch up.

Small victories are great, but the key is to not lose sight of the rest of the game that’s in front of you. Because chances are, in order to win you’ll have to overcome about a million times more setbacks than you faced to get to that one small victory.

Only you know what it took to get to where you are. But the truth is, it doesn’t matter where you are right now. What matters is what you are doing to get to the next level. And to get to the next level, sometimes you need to turn your focus away from any victories you’ve had, and keep your vision on what’s yet to be achieved.

What User Experience Designers Can Learn From Filmmakers

Lately I’ve been thinking about the lessons that user experience designers can learn from filmmakers.

When I first started researching this concept, I thought that the key discovery would be related to storytelling. I thought that there would be an undiscovered process or method that we could take from film and apply to products. But, turns out, that’s not it. I think the greatest lesson we can take from filmmaking is not the art of story – but the art of decision making and the role of the director.

One of the greatest challenges in any project is to maintain that precious momentum forward (and hopefully, upward). Without continuous progress, you aren’t learning anything, and a huge amount of our time is spent Continue reading

The Urge For Excess

Recently I’ve been wresting with this idea “just because you can, doesn’t mean you should.”

In product development and design, I like to think that we’re always trying to make it simpler, without taking away from the experience … or are we?

When I look at technology today, it seems like we rampantly subscribe to the idea “if you build it, they will come.” Today I read that Facebook has over 350 million users. So I guess in this case, Mark built it, and the people came. But the real question is “do they need it”?

One thing that I find fascinating about technology is the speed of its evolution and the rapid rate at which it allows us to innovate and iterate. We can sketch an idea on a napkin over drinks after work, and then in 48 hours have a live prototype and get feedback from people. But, with this new found freedom of development, comes a certain accountability for the creators.Continue reading

How Personal Metrics Can Change Our Lives

America is trapped in a consumption driven lifestyle, and the consequences of our actions are being revealed more now than ever before. Our economy has reached a state of turmoil not seen since the Great Depression. In March 2009, the collective credit card debt of Americans was just over $940 billion. Our nation’s obesity levels have reached ultimate highs with two thirds of adults and one third of children in America are obese. And, we are in the middle of a massive climate crisis. The United States per capital carbon dioxide emissions in 2005 were more than four times greater than China’s and almost fourteen times India’s.

Have we become blind to the consequences of our actions?

There is an eminent need to quantify our behavior and bring more transparency and understanding to the effects that our actions have.Continue reading