As companies become more aware of the value of design and the expectation that consumers have for a good experience, a key question lies in the value of design. How much time should you invest in design? How much money do you have to invest in design to see a return? At what point in your product’s lifecycle should you focus on design versus simply features?
These are all great questions that are hard to answer because it’s very dependent on the context of the specific product — its resources, team, stage of development, and audience.
Justifying the value of investing in design is always a challenge (in my experience). There’s constant pressure to get to market because of competitor concerns or simply because a company has tied themselves to a launch date (which I really don’t recommend).Continue reading